Steve has been a Mortgage Quest user for the past few years. He attributes 16% of his business last year to the marketing performance of Mortgage Quest. While researching other products like ACT!, Top Producer, and Sharkware, he found they were not industry specific like Mortgage Quest. Steve likes creating campaigns to provide automatic follow-up with leads. He tracks leads from Arch Telecom's system and his internet site to stay in contact with people as they shop for loans. He's created several different types of campaigns and simply adds people to them depending on the prospects situation.