Windows is notorious for corrupting database files and damaging data. This can happen if Windows freezes, you experience a power interruption, or if you restart the computer while Mortgage Quest is running. Mortgage Quest has a repair utility for correcting many of these problems, such as "Not a database" and "Index doesn't match table" error messages. The repair utility also checks for invalid data in important databases that can cause other problems in Mortgage Quest, such as the "End of File Encountered" or subscript out of range message.
To run the Repair Databases:
1. Select File / Repair Databases.
2. Mortgage Quest first analyzes all databases for damage and checks for invalid data.
If you can't start Mortgage Quest:
If you cannot start Mortgage Quest without errors, run a check databases program from the Windows Program menu.
1. Select Start / Programs / Market Focus / Check Databases.
2. After the Check program completes, start Mortgage Quest. If you still can't start Mortgage Quest, try running the Check Databases program again. After several tries, call Technical Support because you may have to reinstall Mortgage Quest.
Note: If an error occurs while running the Repair or Check Databases program, select the Ignore option whenever it is displayed. If a File Open Window appears and prompts you to select a table, select Cancel. Rerun the Repair program until it completes without errors. Call Technical Support if the Repair Databases program doesn’t resolve the problem.