The borrower and contact events can be reset from a number of places in Mortgage Quest.
· The Event Monitor screen has a Reset All button. Select the event and click Reset All to reset all events.
· The Card File View screen has a Reset Event button. Select the person in the list and click Reset Event to reset the date.
· You can manually change the expired date of an event in a borrower’s or contact’s record. For example, enter another date into the Action date field. This will reset the event.