Mortgage Quest has a Lock Expire field on the Loan Details screen that is used to monitor lock expiration dates. When this feature is enabled, Mortgage Quest uses these dates to create rate lock events in the Outlook calendar. Track Rate Locks has the following features:
· The rate lock event is created as a linked, all day event in the Outlook calendar. The title of the event will be Rate Lock Expire, followed by the name of the linked Borrower.
· Rate lock events are created automatically when you add a Borrower record and enter a lock expiration date in the future. The event is created when you save the data.
· Mortgage Quest will not create rate lock events if the lock expiration date is earlier than the current date.
· If you modify a lock expiration date in Mortgage Quest, it will update the rate lock event in Outlook as well.
· If you import data from another program, such as Calyx or Encompass, rate lock events will be created and updated from the imported lock expiration dates.
Note: If you are importing lock expiration dates from another LOS program, do not modify the expiration dates in Mortgage Quest. Otherwise, they will be overwritten the next time you import. Expiration dates should be kept current in the LOS program.
To enable the Track Rate Locks in Outlook feature:
1. Start Mortgage Quest.
2. Select Tools / Options / Outlook.
3. Mark the Track Rate Locks In Outlook checkbox.
4. If you want to be reminded before the locks expire, select a value from the list called Remind Days Before Lock Expire.
5. Click Close. Mortgage Quest performs a refresh with your Outlook data. If you have any lock expire dates in Mortgage Quest that expire in the future (i.e., greater than or equal to the current date), rate lock events will be created in Outlook.