Sales professionals in all industries want to stay in contact with prospects, track leads better and generate more referral business from past customers and others. The problem is that this is difficult without an easy and automated tool. Market Quest is an automated marketing and CRM system that will help you become a top sales person in your company and significantly increase your income.
Discover the power of Market Quest for sales professionals that delivers the perfect combination of contact management and database marketing for any industry. Market Quest is a proven CRM and marketing system that increases sales from referrals, keeps you organized, and helps you differentiate yourself from your competitors. No other system is as easy to use and has the breadth of strategies to help you make more money.
Marketing Strategies
The main goal of all marketing is to generate leads that turn into sales. But not all leads are the same. As you know, the best leads are referrals from customers and other referral partners. The close ratio for referrals can be as high as 95%. Market Quest is a referral generation machine that contains many proven drip marketing and other strategies to help you easily increase sales from referrals and close more prospects. Here are just a few:
- Prospect Marketing – Stay in contact with prospects looking to buy your products and services via letters or e-mail. You’ll easily stay in front of your prospects while they make buy decisions with drip marketing campaigns that you can create for any product or service.
- Customer Loyalty Marketing – Stay in contact with past customers to build customer loyalty. Generate referrals from your satisfied customers and you’ll stay top of mind when it’s time to purchase other products and services or when new product offerings are available.
- Database Marketing – Search your customer database for sales opportunities. You can find high value prospects based on any search criteria, such as groups, accounts, status and other fields.
- Cross Selling – Easily identify clients who have purchased products in the past and let them know when new products and services are available.
- Relationship Marketing – Build business relationships with other professionals who can refer customers to you. Track birthdays, anniversaries and holidays so you can e-mail high impact, visual e-cards.
- Referral Tracking – The best way to encourage future referrals is to know who is giving you the most referrals and formally thanking them.
Sales and Lead Management
Market Quest marketing strategies fill your pipeline with leads from many different sources. Its sales and lead management tools help you manage and close more sales. You will stay on top of all leads and know where each lead is in the sales process.
- Track where the lead is in the sales process with sales stage and pipeline fields
- Manage your leads and use key indicators for running your business with the visual dashboard
- Import leads from websites or other lead providers
- Forecast sales and commissions
- Log calls, tasks, and appointments for each lead
Time and Event Management
When you’re busy, it’s difficult to keep track of important tasks and events. Every day Market Quest shows you what you need to do and when. It monitors key tasks and events to help you stay on top of the sales process as well as uncover new sales opportunities as they occur.
Market Quest also has a method for creating and managing workflow tasks. You will see when tasks are due and completed so you can create an audit trail. You can even assign tasks to other team members
You are reminded when the following events occur:
- Birthdays
- Anniversaries
- Custom event dates
- Workflow tasks
Workflow Task Communication
An important way to build customer loyalty and enhance your professionalism is to communicate task status to customers and others. This not only impresses your clients, it reduces phone calls and e-mail requesting status. Market Quest sends e-mail when tasks are completed. You decide which tasks you want to communicate to your clients and others.
E-mail Marketing
As you know, e-mail marketing is a preferred way to communicate with clients, prospects and other business partners because it’s easy and inexpensive. Market Quest has many e-mail marketing features to help you communicate effectively and easily.
All Market Quest e-mail is written in Microsoft® Word, making it very easy to change or create custom e-mail for any purpose. No more clunky non-standard editors or knowledge of HTML required.
Key e-mail features:
- Send e-mail directly through Market Quest without the need for other programs
- Send e-mail through any SMTP service, including gmail, live and yahoo services
- Send any HTML file such as e-cards, digital newsletters, and flyers
- Send any attachment, such as PDFs, spreadsheets, or scanned images
- Send broadcast e-mail to your entire database or specific groups of people
- E-mail is sent individually–no distribution lists
- Create personalized e-mail headers and footers
- Personalize the e-mail subject with the person’s first name and your phone number
Sales & Marketing Content
As a busy sales professional, you probably don’t have time or the desire to write marketing letters and e-mail. Market Quest has many letters and e-mail you can send to your clients, affinity sources, sphere of influence, and others. These letters and e-mail are informative and designed to build business relationships and generate referrals.
All letters and e-mail are written in Microsoft® Word so it is easy to create new marketing material or make changes to existing letters and e-mail. Since not all customers have e-mail addresses, the marketing letters are available in both print and e-mail formats. The letters and e-mail are also grouped into multi-letter drip marketing campaigns to make them easy to use. All you have to do is add people to the marketing campaign and start communicating with your clients and others to generate more sales through referrals and repeat business.
Market Quest also has high quality and graphical e-cards you can e-mail to your clients and professional partners. These e-cards are personalized with your contact information, company logo and photo. Best of all, you will be reminded when it’s time to send e-cards. It’s quick, easy and inexpensive.
Read More About Sales & Marketing Content
Integrated Products
Market Quest is integrated with the best programs you already use daily, such as Microsoft® Word and Outlook. This makes Market Quest easy to use because you don’t have to learn non-standard programs to perform basic tasks, such as creating and editing letters or e-mail. Market Quest’s advanced technology communicates directly with Word to perform mail merges and other processing to send e-mail or print letters. Market Quest also communicates directly with Outlook to update the contacts, task and appointment information.
Market Quest is integrated with:
- Microsoft® Word
- Microsoft® Outlook
- Microsoft® Excel
Many agents have data in various places, such as Outlook and Excel spreadsheets. Market Quest’s intelligent importing features bring information from these different sources into one centralized database. Special features help eliminate duplicates.
Key importing features:
- Import all e-mail sent and received in Outlook
- Import leads from custom websites
- Automatic lead distribution for multi-agent systems