Click here to view Mortgage Quest Web-Based help.
When you purchase Mortgage Quest, you receive 30 days of free technical support. After 30 days, you can subscribe to an annual support and update plan. Market Focus offers a variety of plans to help meet your professional requirements. All annual plans include the following state-of-the-art Internet support tools:
Automatic Program Update Service
- Includes new program features and enhancements developed throughout the year.
- Automatic notification and installation via the Internet.
- Keeps program compatible with other integrated products, like Word and LOS systems, such as Point, Encompass, Byte and others.
- Central repository of information, including articles on solving common problems, tips, common questions and more.
- Search for relevant articles by key words and categories.
- Easy navigation with an Explorer Tree.
- Find articles rated most helpful by other users.
- Submit support requests through individual accounts.
- View request status online.
- Access to the Knowledge Base.
- View past request history.