Mortgage Quest Letters
Mortgage Quest letters have three components:
· Letter name
· Microsoft Word document
· Letter type
Letter Name
The Mortgage Quest letter name is used to identify the letter. When you use the letter within Mortgage Quest, you reference it by the letter name, not the actual Word document.
Microsoft Word Document
When you create a letter through Mortgage Quest, it creates a Word document. The document name consists of a letter, seven numbers and three-digit extension, such as l0001322.ms6.
The document does not use standard extensions, such as .DOC because this helps to distinguish between Mortgage Quest letters and other Word documents.
Mortgage Quest links the letter name to the Word document. Although you may edit the Word document directly, we recommend that you always edit letters through Mortgage Quest. That way you are assured that you are editing the correct document.
Letter Type
Each letter has a specific type to identify the kinds of people who will receive it.
Note: Letter Type is very important because it restricts who can receive the letter. For example, if you create a contact-type letter, it will not be available if when you create a borrower-type campaign.
· Borrowers Only
· Contacts Only
· Borrowers and Contacts
· LC_Contact - This is a special letter type that is used for Loan Cycle processing. These letters are addressed to contacts and reference borrower information.
Note: You cannot create LC_Contact of letters with Mortgage Quest and they cannot be used in custom campaigns you create.
